Contact & Directions
Somebody is on the desk at every hour of every day of the year, public holidays included.
Write to the front desk
Rooms, tables, treatments, gatherings and the Marine Room all arrive at the same desk. A person reads it and a person answers, usually the same day.
- Reservations+64 6 835 4720
- Front desk, any hour+64 6 835 4700
- Email[email protected]
- Gatherings[email protected]
- Privacy requests[email protected]
Oceanic Manor Hospitality Ltd · NZBN 9429046712834 · 63 Marine Parade, Napier 4110, Hawke's Bay, New Zealand.
Thank you — it has reached us
We will write back to the address you gave, usually within the day. If it is urgent, telephone +64 6 835 4720 instead.
Getting to number 63
We are on the town side of Marine Parade, between the Sound Shell and the aquarium, behind two of the older pines. The entrance is under the stepped porch.
From Napier Airport
Eight minutes by car — south on State Highway 2 across the Ahuriri estuary, then left at the parade. Taxis wait outside the terminal. We will send a car if you give reservations a flight number; somebody will be inside the doors with your name on a card.
By car
From the north, State Highway 2 through Westshore and around the hill. From Hastings, State Highway 51 straight up the coast. Parking is on site, free, and behind a gate — pull up under the porch and the desk will sort it out.
On foot and by bicycle
Four minutes to the National Aquarium, six to the deco quarter, twelve to the Sound Shell and back along the water. The Hawke's Bay trails pass the front door — 200 kilometres of them, flat, and our bicycles are free to guests.
When things are open
- Front deskEvery hour of every day
- Arrival / departure2pm / 11am
- Norfolk Room — breakfast7.00 – 10.30
- Norfolk Room — lunch12.00 – 2.30
- Norfolk Room — dinner5.30 – 9.30
- Bar ChevronNoon – 1.00am
- Bathing Pavilion pool6.30am – 9.00pm
- Treatments9.00am – 8.00pm
- GymAny hour, house guests
- Marine Room — Sun to ThuNoon – 2am
- Marine Room — Fri and SatNoon – 3am
What the desk will arrange
Cape Kidnappers gannet runs, cellar-door tours through Gimblett Gravels and the Esk Valley, aquarium and Sound Shell tickets, the deco walking tour, bicycles and trail maps, golf at Cape Kidnappers, dry cleaning, couriers and left luggage. Ask at the desk or dial 9 from the room.
Getting about the building
Step-free entry under the porch, a lift to all six floors and down to the Bathing Pavilion, three rooms fitted with roll-in showers, a hearing loop at the desk and in the Sunburst Ballroom, and accessible WCs on the ground and first floors. Tell us what you need when you book and it will be ready.
Rather talk it through?
The desk is as awake at three in the morning as it is at three in the afternoon.