Contact & Directions

Contact & Directions

118 Marine Parade, Mount Maunganui 3116

01 — Enquiries

Write to us


This lands at the front desk. Someone answers between 7am and 8pm, seven days — if you write overnight you will hear back in the morning. For anything urgent, ring +64 7 575 4180, which is answered at three in the morning as readily as at three in the afternoon.

This is an enquiry, not a confirmed booking. We reply to every one of them, usually the same day.

Reception

+64 7 575 4180
Twenty-four hours, every day of the year

Reservations

+64 7 575 4186
7am–8pm, seven days
[email protected]

Anything else

[email protected]

The address

Oceanic Manor
118 Marine Parade
Mount Maunganui 3116
Bay of Plenty, New Zealand
37°38′S 176°11′E

02 — Getting here

Directions, and how long each of them takes


From Tauranga Airport

3.9 km, seven minutes by car — the airport is on this side of the harbour, which surprises people. A taxi is about NZ$22. Tell us your flight number and we will send a car for NZ$35 for up to four people; it waits inside, at the door, with your name on a card.

From Tauranga city centre

6.8 km over the harbour bridge, about twelve minutes outside rush hour and twenty-five inside it. The bus from Willow Street takes about half an hour and stops on Maunganui Road, a four-minute walk from the door.

From Auckland

204 km, two hours and forty minutes on State Highway 2 through the Kaimai Range. Leave a margin in the school holidays; the Kaimais can add half an hour with no warning. Rotorua is an hour south, Whakatāne an hour and a half east along the coast.

Parking

Free on site for guests, behind the house off the service lane. Thirty-eight spaces for 54 rooms, so on a full January night it fills — the overflow is the council car park two minutes' walk away and we cover the ticket. Two EV chargers, both 22 kW, no charge to use.

Pilot Bay, six minutes from the door on the harbour side

The house, practically

  • Check inFrom 2pm
  • Check outBy 11am
  • Reception24 hours
  • Concierge7am–9pm
  • Beach90 m, across the road
  • Mauao base trackA ten-minute walk
  • Airport3.9 km, seven minutes
  • Position37°38′S 176°11′E
  • Elevation6 m above the tide

Open the address in Maps →

03 — The concierge desk

What the desk will do for you


On from 7am to 9pm, and after that reception picks it up. Nothing on this list costs anything to arrange.

Transfers and cars

Airport pickup at NZ$35 for up to four. Taxis, rental cars delivered to the door, and a driver for the day if you want to see Rotorua without driving back in the dark.

On the water

Harbour cruises from Pilot Bay, kayaks, paddleboards, and fishing charters that reach Tūhua on a settled day. They will tell you when the forecast means don't.

Tables and tickets

Restaurants in the Mount and across the bridge in Tauranga, including the two places that never answer their phone. Tickets for whatever is on at Baycourt.

Children

Cots, high chairs, a bath toy box at the desk, and babysitting through an agency in Tauranga with 24 hours' notice. The surf club patrols between the flags all summer.

Practical things

Laundry back same day if it is in by nine. Luggage held before check-in and after check-out at no charge. Printing, couriers, and a pharmacy run when someone forgets something.

Honest advice

The desk will tell you when the weather means you should do something else, when a walk is beyond what you have described, and when the thing you have read about is not worth the drive.

Where 118 Marine Parade, Mount Maunganui 3116
Position 37°38′S 176°11′E · 6 m above the tide
Since Built 1938 · a hotel since 2011
Airport Tauranga, 3.9 km · seven minutes by car